Tutoring Guidelines and Policies

Students have the right to be treated with respect. All students should feel welcome to ask for assistance in the tutoring center.

Students have the right to request help from any tutor in the center so long as their requests align with ASU’s Ethical Standards and the Academic Integrity Policies (AIP) as defined by the Student Code of Conduct. Any student whose request violates any of the above policies will be declined help and could be subject to AIP Violation consequences.

Students have the right to:

• Request that tutoring occurs in a safe and public environment.
• Request a new tutor for any reason.
• Receive help within a reasonable amount of time.
• Get assistance from a tutor qualified to assist in the subject matter. However, tutors are not experts and will not have the answers to every question.
• A session with the full attention of the tutor.
• Confidentiality.
• Report any violations of university policies by a tutor.
• Make the final decision regarding their work.

Come prepared with questions:

Tutors can help you find the best way to solve problems and walk you through similar examples. However, they cannot do your homework or assist with tests or quizzes, unless specified in writing by the professor.

Attend class for instruction:

Tutors provide assistance, not instruction. Regular class attendance and organized note-taking are crucial for success in your classes.

Tutors to provide guidance:

While tutors are knowledgeable and well-trained, they may not have all the answers. They can suggest outside resources and demonstrate problem-solving techniques to help you find solutions.

Attend class

The tutors are not ASU faculty, and their assistance does not replace faculty/class time. Tutors support you and help clarify concepts or assignments you find challenging.

It is important that you attend class and take notes, as many ASU faculty highlight processes and methods they want to see you using in your assignments, and you may miss these instructions or assignment clues if you skip class.

Bring your class notes

Examples and information provided in class can assist tutors in supporting you.

Check our hours and course schedule

Our centers are closed on all major holidays, some weekends, during school breaks and the Fulton Schools Career Fair. There are also times we may close early for meetings and Fulton Schools events. Make sure to check our calendar and schedule your visits accordingly.

With the numerous courses offered in the Fulton Schools, we are not able to have tutors staffed for every course at all times. Check our schedule before coming in to make sure there will be a tutor available that is experienced in your course topics.

Remember, we are drop-in centers that assist students on a first-come, first-served basis.

Attempt the assignment before asking for assistance

One of the most effective ways to learn is through attempting the problems and assignments yourself. Mistakes highlight concepts that are unclear, and help you and the tutors know where you need assistance.

Prepare your questions in advance

When seeking help from the tutors, it is important that you have clearly defined questions for them to be able to understand what you need help with.

Tutors will not do your work for you

The role of the tutor is not to do your assignments for you or to walk you through each step. Students are to be doing their own work and be actively involved in the tutoring process.

If you are working on a web or computer-based assignment, you must work on your own computer (this is at the request of FSE faculty, staff, and the tutoring centers). This helps to avoid any AIP violations.

We have laptops and computers available in our centers for students to use if needed.

Find other students in the same course

Working with other students in the same course can help clarify concepts and assignments is an effective way to facilitate your own learning. Working together makes it more efficient for the tutors to assist all of the students who have similar questions.

If you are working on an assignment or project with others, make sure that your faculty member allows collaboration (otherwise you could be violating AIP).

Check out our list of review sessions

Throughout the semester and before finals week our tutors may offer review sessions for a variety of courses. Tutors work with Fulton faculty members to determine which concepts need to be addressed in these sessions, as they pertain to assignments and exams.

Make the Tutoring Center a habit

Come in at least once a week to get assistance, and get to know the tutoring staff. They have taken the classes you are taking, and are great resources for how to be successful in the Fulton Schools.